Tech help and scam protection, in plain English

Step-by-step guides for older adults and the families who help them. We show you exactly where to click, and what to do when something looks wrong.

  • No jargon
  • No pop-ups
  • Checked against official sources
  • Free to print
A computer screen with large, easy-to-read text, a magnifier over it, and a shield with a check mark

Need help right now?

Browse by topic

  • Clear, step-by-step help with Windows and Mac computers: bigger text, Windows 10 and 11, and everyday tasks.

  • How to spot, stop and recover from computer, email, phone and text scams that target older adults.

  • Settings and tools that make computers and phones easier to use with low vision, hearing loss or memory changes.

  • Free one-page guides to print and keep next to your computer or phone.

  • Social Security payment dates, Medicare enrollment periods and benefit rules, explained from official sources.

  • Free large-print word search puzzles to print at home or for a group, each with an answer key.

All our guides

Lost money or shared personal details?

Call your bank first, using the number on the back of your card. Then you can get free, confidential help from the National Elder Fraud Hotline:

1-833-FRAUD-11 (833-372-8311)

Monday–Friday, 10 a.m.–6 p.m. Eastern Time. Run by the U.S. Department of Justice, for adults 60 and older.